Overview

These Terms & conditions govern your use of the Séntire website and our services. By accessing or using any part of the site or engaging with Séntire in any capacity, including initial consultation, planning, or journey execution, you agree to be bound by these terms.Séntire is a bespoke travel and lifestyle consultancy offering curated, emotionally resonant experiences for individuals and families across the globe. Our services are personalized, and every journey is crafted with precision and care. These Terms are intended to clarify the nature of our engagement and ensure a seamless experience.

Consultations & bookings

• All journeys begin with a complimentary consultation, designed to align your desires with our approach.
• Following this initial meeting, should you wish to proceed, a bespoke planning agreement will be issued, including scope, fees, and terms specific to your itinerary.
• Séntire reserves the right to accept or decline clients at its sole discretion.

Planning & services

• Séntire provides tailored travel planning, recommendations, and bookings in accordance with your brief and our methodology.
• We may collaborate with trusted third-party providers (e.g., hotels, local guides, transport services) on your behalf. Séntire acts solely as a consultant and intermediary; third-party providers are responsible for their own terms and delivery.
• All services are curated with utmost care, but Séntire cannot guarantee the availability or performance of third-party vendors.
• Planning fees vary depending on the scope of travel. These are discussed transparently during your consultation once we understand the depth of support you need.

Changes, cancellations & rescheduling

• Due to the bespoke nature of our services, cancellations and amendments may be subject to fees depending on the stage of planning and third-party conditions.
• Clients are advised to thoroughly review cancellation terms for any third-party bookings made on their behalf.
• Should changes arise due to unforeseen circumstances, Séntire will assist to the best of its ability in making suitable arrangements.

Client responsibilities, you agree to:

• Provide accurate and timely information necessary for planning your experience.
• Review and approve itineraries, bookings, and documentation as requested.
• Maintain respect for local cultures, customs, and travel advisories in all destinations recommended or booked.

Intellectual property

All content on this website, including text, imagery, design, and methodology, is the intellectual property of Séntire unless otherwise stated. You may not copy, reproduce, or distribute content without express written consent.

Limitation of liability, Séntire shall not be held liable for:

• Delays, changes, or cancellations caused by third parties, weather, government regulations, or events outside our control.
• Any direct or indirect loss, damage, or injury incurred during or in connection with your journey.
• Failure to deliver services due to inaccurate information provided by the client.

Privacy

Your privacy matters to us. Please refer to our [Privacy Policy] for detailed information on how we collect, use, and protect your data.

Governing law

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

Updates

We may update these Terms & Conditions from time to time. Continued use of the site or our services constitutes acceptance of any changes. The most recent version will always be available on this page.

Contact

For any questions or concerns regarding these terms, please contact:

Séntire
info@sentire.travel